I understand that Help Desk is a free program for the creative and professional development of independent creative practitioners and companies and is not a support line for urgent help, personal crisis or financial assistance.
If you are experiencing a crisis you should call Lifeline 24 hours a day, 7 days a week from anywhere in Australia on 13 11 14.
Help Desk takes no legal responsibilities for any actions that you may take after consulting with us. The information we give is friendly advice and they are not instructions.
Testing Grounds decides whether the assistance they provide is on-off or on-going on a case-by-case basis. We may not be able to assist when we are not provided with enough clarity of information. If this is the case we will tell you what needs further development.
Testing Grounds may refuse service to anyone promoting content that is racist, homophobic, sexist, transphobic or culturally insensitive in any way.
Testing Grounds reserves the right to document the service.
It might take us up to 5 working days to get back to you.
We do not provide letters of support or produce projects.